Welcome to the Clust Taxi Application! (“Clust,” “we,” “our,” or “us”) is dedicated to protecting your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Clust Taxi Application (“Application” or “our service”). By using our service, you agree to the practices described in this Privacy Policy.
**1. Data We Collect**
1.1. **Data You Provide**: When you register for the Application or use our service, we may collect personal information such as your name, contact details, payment information, and content you create, including ratings and comments.
1.2. **Automatically Collected Information**: We may gather information about your device, IP addresses, location data, and usage information when you use the Application.
1.3. **Information from Third Parties**: We may receive information from third-party services or partners, such as payment processors or social media platforms, in accordance with their privacy policies.
**2. How We Use Your Data**
2.1. **Service Provision and Improvement**: We use your data to facilitate taxi reservations, process payments, communicate with you, and enhance our service.
2.2. **Customer Support**: Your data might be utilized to offer customer support and address your inquiries or concerns.
2.3. **Marketing**: With your consent, we may send promotional materials and updates about our services.
**3. Sharing Your Data**
3.1. **With Drivers**: Your name, profile photo, and location data may be shared with drivers to facilitate trips.
3.2. **With Third Parties**: We may share your data with third-party service providers that assist us with payment processing, data analysis, customer support, and other functions.
3.3. **Legal Compliance**: We may disclose your data to fulfill legal obligations, enforce our policies, or respond to legal requests.
**4. Security**
We implement security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure.
**5. Your Choices**
You can access, update, or delete your personal data through your account settings. You can opt out of marketing communications.
**6. Cookies and Analytics**
We may use cookies and similar technologies to gather information about your use of the Application. You can manage your cookie preferences through your device settings.
**7. International Data Transfer**
Your data may be transferred and stored on servers located outside of Albania, where data protection laws may differ. By using the Application, you consent to this transfer.
**8. Children’s Privacy**
The Application is not intended for use by individuals under the legal age in Albania. We do not knowingly collect personal information from children.
**9. Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We will notify you of significant changes, and you should review the policy periodically.
